I bought my very first camping trailer last summer and needed help being shown the ropes of proper maintenance. I was referred to Owasco and had an incredible customer service experience. Kim was the rep that helped me along the whole process. Clearly she is well trained and experienced. She knew exactly how to help me in my specific needs for my trailer. She went above and beyond to make me feel comfortable with trusting Owasco with my trailer’s maintenance needs. I would go back to Owasco specifically because of the great experience I had with Kim. I have also recommended Owasco to friends and pointed them to ask for Kim. ★★★★★- Matthew J.
February 2021 we purchased a new Fuse RV from Brian. From our first contact with Owasco, to our signing of the deal, Brian was extremely professional and a pleasure to work with tuff to pull off with Covid protocols. He answered all our questions, which was a big help as this is our first venture into the camping sport. We would highly recommend Owasco – a huge assortment of travel trailers, the best prices we could find, and friendly, professional and efficient service. Thank you very much Brian! ★★★★★- Michael R.
I don’t share reviews unless warranted but have to say I have been blown away by the quality service provided by the parts and repair department at RV. They treat you like family and get to know your needs and interests from an RV perspective. Kaitlin is my go to for any questions or needs and is able answer what comes her way. I have already referred others and they are happy as well with the service. I look forward to having more conversations with Kaitlin and her team come the spring when it’s time to get the trailer back on the road. Great work Owasco RV! ★★★★★- Linda H.
My friend needed a part for his Suburban RV and we went to Owasco. We were there only a couple of minutes when a staff member came out and greeted us. Her name was Grace at the Whitby location. Dave ordered a part and pre-paid. It was simple. All he has to do now is wait for the part to arrive. We had a 5 star experience ★★★★★- Marien B.
I was recently searching for some mattresses for my trailer and reached out to Owasco RV to get some prices and options. Kaitlin was quick to respond with some options that were competitive and had a lot of detail in terms of availability, lead time and features. I appreciate her quick response and would definitely recommend dealing with her and the other associates at Owasco. ★★★★★- Dara S.
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Here are a few questions that might help!
Sales – Did you buy a new or used RV? What make & model?
– How did we do?
– Was there someone on our team who really impressed you?
– Would you recommend us to your friends?
– What RV do you drive?
– Have you serviced with us before? – How did we do?
“Willem and the rest of the staff took the time to help us make a life long dream come true!
The staff in every department we dealt with were smiling, knowledgeable and very patient with us first time owners. Willem always greeted us when we came through the door and guided us through all the stages. We should mention Doug Kemp, Ryan and Derek who are taking such good care of us.”
- Judith B.
“Tremendous Service. The staff and management were very helpful and went out of their way to make sure we were completely satisfied with our recent purchase. We are second time customers and will certainly deal here again.”
- Graham T.
“Very professional dealing with Willem and service staff. Loving our motorhome and grateful for our excellent service. Each time we go into Owasco, we are felt at home.”
- Dave M.
“Firstly Karen was excellent at showing us the benefits of different styles, sizes and ensuring we ended up with the right RV for our family. Knowledge and Quality. This is why you choose Owasco RV. Thank you Karen and the Owasco team!”
- Spencer Q.
“Willem is an excellent salesperson and took very good care of us. Our experience was great. I think we received a red carpet treatment. Everything was looked after and we were on the road the same day. Thank you Willem and Owasco. We will deal with you folks again I’m sure.”